**Customer Service/Office Manager Job in Indianapolis, IN**Our client is hiring for a Direct hire **Customer Service/Office Manager** jobin Indianapolis, IN. If you have prior experience working in customer serviceand office management and are someone who works well independently and in ateam setting you are the ideal candidate for this position.

Possessing theability to handle multiple tasks and make business decisions with littlesupervision is a must!Your job Responsibilities will include:
* communication with internal and external customers/vendors* Monitoring current processes and making changes to improve efficiency* Managing a small team and eventually taking on the role of office coordinator* Stepping in and assisting with phone lines when the office gets buys* Assisting with placing orders, payments, and scheduling* Handling escalated phone calls and customer complaints* Improving Average Call and Handle time* Creating Recommendations and enhancements to software and departmental processes and training and development.

* Timely completion of projects* Interacting with upper managementYour Qualifications:
* Must have professional verbal and written communication skills* Basic knowledge of analyzing product lines* Microsoft Office Skills* 1-2 years of Management experience* 1-2 years of call center experience* 1-2 years of office management experience* Ability to multitask* Ability to prioritize tasks* Ability to adapt to rapid changes* Friendly and upbeat personality are a must* Excellent customer service skills* Pay: $16-18/hrIf you are interested in this Full Time **Customer Service Manager **Job inIndianapolis, IN or others like it, please apply online at orcontact me at
Associated topics: call center manager, customer care manager, customer service manager, customer service team manager, director, expertise, guide, guidance, leadership, management experience

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